September 23, 2008
Update: 12:25 p.m.
Google Search Customers:Maintenance will be done to update the Google search appliance on Wednesday at 4:00 pm. This will result in an outage that is anticipated to last approximately 2 hours.Regards,
Enterprise Shared Services / Help & Support Services
Office of Information Technology
Ohio Department of Administrative Services
Update: 2:10 p.m.
All ODMRDD Providers,
Billing Deadline Extended to 4:00 P.M. Wednesday:
Due to the significant loss of power across the state, the weekly billing deadline has been extended from noon on Wednesday, September 17, 2008, until 4:00 p.m. We hope this extension is helpful to providers. Thank you.
If you have questions or concerns please contact provider.support@odmrdd.state.oh.us
Update: 12:00 p.m.
All ODMRDD PAWS System Users,
Please be advised that ODMRDD has determined there is a problem with the “Enrolled” link in the PAWS application. The problem appears to effect providers only. The problem will prevent providers from using the “enrolled” link to get a list of enrolled persons. Users can retrieve information contained within the “enrolled” link by using the “search” function. ODMRDD will notify users as soon as this problem has been resolved.
If you have questions or concerns please contact PAWS.support@odmrdd.state.oh.us
If you have specific questions about an application please contact ODMRDD IT staff through the appropriate listserve for the application.
Payment Authorization for Waiver Services (PAWS): paws.support@odmrdd.state.oh.us
Medicaid Billing System (MBS) system: edi.support@odmrdd.state.oh.us
Incident Tracking System (ITS): its.support@odmrdd.state.oh.us
Daily Billing Unit (DRA): dra-support@odmrdd.state.oh.us
Medication Administration (MA): ma.support@odmrdd.state.oh.us
Medicaid Administrative Claiming: mac.support@odmrdd.state.oh.us
Cognos: cognos.support@odmrdd.state.oh.us
DCMIS: dcmis@odmrdd.state.oh.us
General system questions: contact.us@odmrdd.state.oh.us
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